Last updated: 10.12.2025

Cocoage Aesthetics Clinic LLC (“Clinic”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the laws of the United Arab Emirates (UAE), including Federal Decree-Law No. 45 of 2021 on Personal Data Protection.

This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your personal data.

1. Information We Collect

We may collect the following types of information:

Personal data you provide:

  • Full name
  • Phone number
  • Email address
  • Date of birth (if provided)
  • Appointment-related information
  • Messages submitted through contact or booking forms
  • Any other information you voluntarily share

Automatically collected data:

  • IP address
  • Browser type and device information
  • Date and time of website visits
  • Browsing activity
  • Cookies and analytical data

2. How We Use Your Information

We process your personal data for the following purposes:

  • Scheduling and confirming appointments
  • Communicating with you regarding your visit or inquiries
  • Improving website performance and service quality
  • Conducting internal analytics
  • Fulfilling legal obligations
  • Preventing fraud and unauthorized activities

We do not use your data for automated decision-making without human involvement.

3. Legal Basis for Processing

We process your personal data based on:

  • Your consent (submitted through booking or inquiry forms)
  • Performance of a service agreement
  • Legitimate business interests (service improvement and security)
  • Compliance with UAE laws and regulations

4. Sharing Your Information

We do not sell or share your personal data with third parties for their own marketing purposes.

Your data may be shared only with:

  • Technology and IT service providers (such as CRM or analytics systems)
  • Government authorities of the UAE when legally required
  • Service partners needed to fulfill your booking or service request

All third parties are bound by confidentiality and data protection obligations.

5. Cookies and Similar Technologies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyze website performance
  • Improve user experience

You may disable cookies in your browser settings. However, this may affect certain website features.

6. Data Security

We implement technical and organizational measures to protect your information, including:

  • Encrypted HTTPS connections
  • Restricted access based on authorization levels
  • Regular security maintenance and updates
  • Protection of stored and transmitted data

Only authorized personnel have access to your personal information.

7. Data Retention

We retain your personal data:

  • Only as long as necessary to provide services
  • As required by UAE regulations
  • Until you request deletion when permitted by law

8. Your Rights

Under UAE law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw your consent to data processing
  • Request restriction of data processing

Requests can be submitted using the contact details below.

9. Children’s Data

Our website is not intended for use by individuals under 16 years of age.
We do not knowingly collect data from children without parental consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.
We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically.
Any updates will be posted on this page with the updated effective date.

12. Contact Information

For questions or requests regarding this Privacy Policy, please contact:

Cocoage Aesthetics Clinic LLC
 License No. 1388418
Dubai, UAE
Contact Person: Oleg Boyko
 Email: cocoagedxb@gmail.com
Phone: 042543200